Terms of service
Last updated: 1 April 2026
Welcome to CameraHUB. This website and store are operated by Ecommerce Advisory Group ABN 16 689 668 371 trading as CameraHUB. In these Terms of Service, the terms “we”, “us” and “our” refer to Ecommerce Advisory Group ABN 16 689 668 371 trading as CameraHUB.
These Terms of Service govern your access to and use of our website, store, products, content, features, tools, and related services (collectively, the “Services”). By visiting our website, using our Services, or purchasing from us, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you must not use our Services.
Our store is hosted on Shopify, which enables us to provide our online ecommerce platform and Services to you.
1. Use of Our Services
By using our Services, you confirm that you are at least the age of majority in your state or territory of residence, or that you are using the Services with the supervision and consent of a parent or legal guardian.
You agree to use our Services only for lawful purposes and in accordance with these Terms of Service. You must not use our Services in any way that may damage, disable, overburden, or impair our website or interfere with any other person’s use of our Services.
2. Account Information and Accuracy
To access certain features or place orders, you may be asked to provide personal details including your name, email address, billing details, payment details, and shipping information. You agree that all information you provide is true, current, complete, and accurate.
You are responsible for maintaining the confidentiality of any account credentials and for restricting access to your devices. You are responsible for all activity conducted under your account.
3. Products and Product Information
We make reasonable efforts to display our products, descriptions, specifications, pricing, and images as accurately as possible. However, we do not guarantee that all product descriptions, images, colours, dimensions, compatibility statements, or other content on our website are completely accurate, current, or error free.
Product appearance may vary depending on your device, screen settings, lighting, or manufacturing variations. All product descriptions and availability are subject to change without notice.
We reserve the right to discontinue products, limit quantities, or refuse supply where permitted by law.
4. Orders and Acceptance
When you place an order through our website, you are making an offer to purchase the selected products in accordance with these Terms of Service. We reserve the right to accept or decline any order for any reason permitted by law.
Your order is not considered accepted until we have confirmed it by email or otherwise processed it for dispatch. If we are unable to accept your order, we may cancel it and provide a refund of any amount paid for that order.
You are responsible for checking your order details carefully before submitting your order, including product selection, quantities, shipping information, and contact details.
5. Pricing, Payment and Billing
All prices displayed on our website are subject to change without notice. Unless otherwise stated, prices are displayed in the currency shown on the website and may exclude shipping fees or other charges until checkout.
You agree to provide current, complete, and accurate billing and payment information for all purchases made through our Services. By placing an order, you confirm that you are authorised to use the chosen payment method and that all billing information supplied is accurate.
We reserve the right to correct pricing errors, product description errors, or other inaccuracies at any time, including after an order has been submitted. If an order is affected by a material error, we may cancel the order and refund any payment received.
6. Shipping and Delivery
We aim to dispatch orders within the timeframes stated on our website or relevant policy pages, however all shipping and delivery timeframes are estimates only and are not guaranteed.
We are not responsible for delays caused by couriers, postal providers, customs, weather events, supply chain disruptions, or other causes outside our reasonable control.
Please ensure your delivery details are correct before placing your order. We are not responsible for loss or delay arising from incorrect delivery information supplied by you.
7. Returns, Refunds and Australian Consumer Law
Your purchase is subject to our Refunds and Returns Policy.
Nothing in these Terms of Service excludes, restricts, or modifies any rights or remedies you may have under the Australian Consumer Law or any other applicable law that cannot be excluded, restricted, or modified.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Where our goods or services fail to meet a consumer guarantee, we will provide an appropriate remedy as required by law.
8. Shopify Platform and Third-Party Services
Our store is powered by Shopify. While Shopify provides the ecommerce platform that supports our store, any sales contract for products purchased through this website is between you and Ecommerce Advisory Group ABN 16 689 668 371 trading as CameraHUB, not Shopify.
Our Services may also include access to third-party tools, applications, payment gateways, plugins, links, or embedded content. These are provided for convenience only. We do not control and are not responsible for the content, policies, availability, or performance of third-party services.
Your use of third-party services may be subject to separate terms and privacy policies imposed by those providers.
9. Intellectual Property
All content on our website, including but not limited to text, graphics, images, logos, product descriptions, page layouts, icons, videos, downloadable materials, and other content, is owned by or licensed to CameraHUB and is protected by applicable intellectual property laws.
You may access and use our website for your personal, non-commercial use only. You must not reproduce, distribute, modify, republish, display, transmit, or otherwise exploit any part of our website or content without our prior written consent, except as permitted by law.
10. Reviews, Feedback and User Content
If you submit reviews, comments, testimonials, suggestions, ideas, images, or other content to us, you grant us a non-exclusive, worldwide, royalty-free, transferable licence to use, reproduce, adapt, publish, display, and distribute that content in connection with our business, marketing, and Services.
You confirm that any content you submit is your own or that you have all necessary rights and permissions to submit it, and that it does not infringe the rights of any other person or breach any law.
We reserve the right to remove or refuse to publish any content that we consider unlawful, misleading, offensive, defamatory, infringing, or otherwise inappropriate.
11. Prohibited Conduct
You must not use our Services:
- for any unlawful, fraudulent, or misleading purpose
- to breach any law, regulation, or third-party right
- to copy, scrape, harvest, or extract data from our website without our prior written consent
- to introduce viruses, malware, or other harmful code
- to interfere with the security, performance, or operation of our website
- to impersonate any person or entity or provide false information
- to use automated systems, bots, scripts, or tools in a manner that places unreasonable demands on our Services or bypasses security measures
12. Suspension or Termination
We may suspend, limit, or terminate your access to all or part of our Services at any time where reasonably necessary, including if we believe you have breached these Terms of Service, engaged in unlawful conduct, or created risk or harm to us, our customers, or our systems.
Termination of access does not affect any rights or obligations accrued before termination.
13. Disclaimer
To the maximum extent permitted by law, our website and Services are provided on an “as is” and “as available” basis. We do not guarantee that the website will always be available, uninterrupted, secure, or free from errors or viruses.
Information on this website is provided for general information only. While we make reasonable efforts to ensure accuracy, we do not warrant that all content is complete, reliable, or current.
Nothing in this section limits any consumer guarantees or other rights that cannot be excluded under law.
14. Limitation of Liability
To the maximum extent permitted by law, and subject to any rights you have under the Australian Consumer Law or other non-excludable laws, we are not liable for any indirect, incidental, special, or consequential loss, loss of profits, loss of business opportunity, loss of data, or loss of goodwill arising out of or in connection with your use of our Services or any products purchased through our website.
Where liability cannot be excluded but can be limited, our liability is limited to the maximum extent permitted by law.
15. Indemnity
You agree to indemnify and hold harmless Ecommerce Advisory Group ABN 16 689 668 371 trading as CameraHUB, and our officers, employees, contractors, and agents, from and against any claims, losses, liabilities, damages, and reasonable costs arising from your breach of these Terms of Service, your misuse of our Services, or your breach of any law or the rights of any third party, except to the extent caused by our own negligence, fraud, or breach of law.
16. Severability
If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable, that provision will be severed and the remaining provisions will continue in full force and effect.
17. Waiver and Entire Agreement
If we do not exercise or enforce any right or provision of these Terms of Service, this does not constitute a waiver of that right or provision.
These Terms of Service, together with our Privacy Policy, Refunds and Returns Policy, and any other policies posted on our website, constitute the entire agreement between you and us in relation to your use of our Services.
18. Governing Law
These Terms of Service are governed by the laws of Victoria, Australia. You agree to submit to the non-exclusive jurisdiction of the courts of Victoria and the courts of Australia that may hear appeals from those courts.
19. Changes to These Terms
We may update or change these Terms of Service from time to time by publishing the updated version on this page. The updated Terms take effect from the date of publication unless stated otherwise. Your continued use of our Services after any changes are posted constitutes acceptance of those changes.
20. Contact Information
If you have any questions about these Terms of Service, please contact us:
CameraHUB
Ecommerce Advisory Group ABN 16 689 668 371
Melbourne, Victoria, Australia
Email: info@camerahub.com.au